Frequently Asked Questions

Need more help? Go ahead and Contact Us with any other questions you may have about our product. We'll get back to you as soon as we can.

I work in a practice of a number of doctors. A few of us would like to use SayAh, but some don’t want to yet. Does everybody have to be on board?
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SayAh is built so that just one doctor can decide to subscribe and begin gathering patient feedback within minutes. SayAh is self-contained and easy to use, so there is no integration necessary with any other system. This also means it is just as simple to add doctors when others decide to jump on board.

I want to test SayAh and see if I like it. How do I do this?
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Simple. Subscribe to either our Pulse or Advanced offerings. For either $20 or $40, you will be able to try it out for a month. There is never a contract for these packages. If you, your staff, and patients like it, just keep paying every month.

I just want to use SayAh internally at first to see how I’m doing and manage many more of my patients’ visits better. What control do I have over the flow of patient reviews to my public site?
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You have complete control. In your settings area, you flip the switch to turn the stream of patient reviews on or off.

Some of our subscribers use it only as an internal management tool. Many of them begin using it internally and once they know their performance is dialed in, then they elect to broadcast their record of patient satisfaction to the rest of the world.

SayAh is built to allow you to own your reputation by making every visit for your patients great and, only if you choose, communicate this publically.

Every doctor at some point will get a bad review and negative comments, can I pick which ones that go public?
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You control whether reviews are released to your profile, but not which ones. This actually works in your favor.

The SayAh public profiles are built unlike any other review system. It’s trustworthy for patients looking for new doctors because they are populated with the most verified reviews of any site. Because there will be many reviews and most of them very positive, your entire record will speak for itself. Your SayAh profile will carry much more weight with patients than Healthgrades.com or Vitals.com reviews, where there are only usually just a few reviews for a doctor and where just one negative review really stands out and can be quite damaging.

Finally, with SayAh Advanced and Professional packages, it will be possible to redress issues with your patients because there is a good chance you will know who they are and be able to do something to rectify a perceived poor experience.

Web and Mobile Survey Apps
Fully Customizable Surveys
Real-Time Dashboard
Intuitive Analytics
Mobile Notifications and Alerts
Proactive Reputation Management
Patient ID
iPad and Kindle Survey App
Kindle Fire Tablet Included
our Pulse plan is $20 per provider per month and allows you to take electronic patient surveys via their mobile device or PC
With the advanced plan, you can administer surveys on your own device and publish your patient feedback to the internet
With professional, we provide you with a tablet to administer surveys on and you also get the full range of reputation management tools